Frequently Asked Questions (FAQs)

Here are answers to some of the most common questions parents have about PNCC. If you need more information, feel free to contact us!

General Questions

Q: What ages do you accept?

A: We provide care for children from newborn to 12 years old. Our programs include infant care, toddler care, preschool, and pre-K.

Q: What are your hours of operation?

A: We are open from 5am to 9pm, Monday-Friday

Q: Do you offer part-time or drop-in care?

A: Yes, we offer part-time care on a limited basis. Contact us for availability.

Q: How can I schedule a tour?

A: You can schedule a tour by calling us or filling out our online inquiry form.

Enrollment & Tuition

Q: How do I enroll my child?

A: Enrollment starts by filling out an application form and scheduling a tour. We’ll then guide you through the paperwork and discuss your child’s needs.

Q: What is your tuition cost?

A: Tuition varies by age group and schedule. Please contact us for our current rates.

Q: Do you offer sibling discounts?

A: Yes. 25% off second sibling.

Q: What type of payments do you accept?

A: We accept [credit cards, checks, direct deposits, etc.]. Payments are due on a weekly basis.

Health & Safety

Q: What safety measures do you have in place?

A: We prioritize child safety with secure entry, background-checked staff, CPR-certified caregivers, and regular sanitization.

Q: What is your illness policy?

A: To maintain a healthy environment, children must be fever-free for at least 24 hours without medication before returning. If your child shows signs of illness, we will notify you immediately.

Q: Do you provide meals and snacks?

A: Yes. Meal schedule can be provided upon request.

Q: What if my child has food allergies?

A: We take allergies seriously and work with parents to ensure safe meal options. Please provide allergy details on our Allergy & Dietary Form.

Curriculum & Daily Activities

Q: What curriculum do you use?

A: We use a age appropriate curriculum that focuses on early literacy, math, social-emotional learning, and hands-on activities.

Q: How do you handle nap time?

A: We provide a quiet and comfortable space for naps. Each child has their own mat, and parents are welcome to bring a blanket or comfort item.

Q: What is your discipline policy?

A: We use positive reinforcement, redirection, and age-appropriate problem-solving strategies to guide behavior.

Communication & Parental Involvement

Q: How do you keep parents updated on their child’s day?

A: We provide daily reports via email, printed notes and encourage open communication with teachers.

Q: Can parents visit during the day?

A: Yes! We have an open-door policy for parents to visit or check in on their child anytime.

Q: Do you have parent-teacher conferences?

A: Yes, we offer regular conferences to discuss your child’s progress and development.